https://www.tanapongkorntong.com/home daily 1.0 2023-12-14 https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/8c15e8d1-81be-4778-8e8b-9b90209cf5ca/Line+OA.png https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/304c694c-b5f3-4b20-a24e-51503c4af358/Video+Call.png https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/8ba54e0e-9ab8-4160-b574-d31e5d912ede/Carmate.png https://www.tanapongkorntong.com/about daily 0.75 2023-12-20 https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/02bac046-04b3-4b15-8fdd-385ae781f49b/profile-pic-c.png https://www.tanapongkorntong.com/contact daily 0.75 2023-11-27 https://www.tanapongkorntong.com/line-oa-photoguide daily 0.75 2023-12-14 https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/7b38d529-94ca-406f-9415-77ae8bc8c501/Persona.png Line OA photoguide Montiyapa is a working woman who has active lifestyle. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/2bfe948f-0d53-40c0-862c-ee5136627e5c/Ideation+Photography.png Line OA photoguide How can we guide them to take a picture of car damages. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/23d90cc8-737f-4d6f-b6b8-a8aaa5b46cb2/Section+4.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/b0edec76-148d-4a1b-a18b-5ca25aaaf592/Line+Conversation+-+Claim+conversation+1.png Line OA photoguide Line OA screen with rich menu. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/56c8bb6f-c84a-4626-9cd9-68e64527344d/Ideated+Security.png Line OA photoguide Making our service reliability. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/18b317fb-ee81-439b-955a-b021644485af/Section+5.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/9a499ff2-465f-4bf9-bed1-28143e837fe0/Conversation+flow+1.png Line OA photoguide Conversation flow for Line official account https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/728d02db-808b-4d88-84e6-98a03fda6192/Ideated+service.png Line OA photoguide Ideas about giving a knowledge of claiming service https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/8e7cdd57-f404-4157-80ff-4ff6fd622bd3/Section+6.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/c9208b28-a462-4346-9d74-cd815291a21f/Conversation+flow+2.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/78451be6-5abc-4e16-a546-d81e263d06e4/Instructor.png Line OA photoguide How-to-use & guide for claiming service. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/c3f3fa92-7e8b-44cf-b304-09cf0eaf7e37/Problem.png Line OA photoguide All the problems are grouped. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/3984822f-58be-47e6-96b1-c9c97067fbd4/Ideated+cars.png Line OA photoguide If users don't know car parts. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/a4102d02-b544-4c1d-9d91-daf1bee727ba/Section+7.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/b6b2eff4-4b02-48a8-bb86-6a69cd927d13/Step1_+%E0%B8%82%E0%B9%89%E0%B8%AD%E0%B8%A1%E0%B8%B9%E0%B8%A5%E0%B8%81%E0%B8%B2%E0%B8%A3%E0%B9%81%E0%B8%88%E0%B9%89%E0%B8%87%E0%B9%80%E0%B8%84%E0%B8%A5%E0%B8%A1+%28Typing%29.png Line OA photoguide Driver's information. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/a43b32c1-15fb-4bae-8833-6f04d6e16114/suggestions.png Line OA photoguide Suggestions form our interviewees. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/0468d91c-32f2-41e7-b976-6d559608c0b9/Ideated+usability.png Line OA photoguide Other things about usability. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/d0738afa-34dc-47fb-bd0a-cd1dc45e1b0a/Customer+journey.png Line OA photoguide Customer journey with actionable ideas for each status. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/64a6e422-ac33-4f4b-95f8-75e02f323958/Section+8.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/04247b09-275c-4cdc-9088-66a99e76f46f/User+Flow+1.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/f7e83216-5669-4f1b-9d77-0ade95d7d6e4/Line+Conversation+-+Claim+conversation+15.png Line OA photoguide Claim methods selection. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/19d0643e-fe20-4522-a65d-75668f89eb09/Home+Page.png Line OA photoguide Line mini app first screen. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/f3bb091a-d99e-4e61-8c49-1e13355bb1b1/Section+9.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/b55fa69e-49f9-44eb-a245-8754cad85b45/User+Flow+2.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/d1a2cff4-20ac-4ad0-bf06-bec03d048c5a/Verification+Insurance+License-1.png Line OA photoguide Input car details. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/e3610038-e1db-446a-94ac-cd896ecaac0d/Section+10.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/81d2a9e7-934c-463c-9fff-ba2da4fb39e4/User+Flow+3.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/b16813b6-de99-4cf4-95d8-c8efbb87739f/Step3+%E0%B9%80%E0%B8%A5%E0%B8%B7%E0%B8%AD%E0%B8%81%E0%B8%8A%E0%B8%B4%E0%B9%89%E0%B8%99%E0%B8%AA%E0%B9%88%E0%B8%A7%E0%B8%99%E0%B8%84%E0%B8%A7%E0%B8%B2%E0%B8%A1%E0%B9%80%E0%B8%AA%E0%B8%B5%E0%B8%A2%E0%B8%AB%E0%B8%B2%E0%B8%A2.png Line OA photoguide Choose damaged car parts. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/7ccbd8e9-3644-4da1-8cda-83f47802742d/Section+11.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/6461a26d-5a8c-40be-bc30-e23e03dad232/Step3+%E0%B9%80%E0%B8%A5%E0%B8%B7%E0%B8%AD%E0%B8%81%E0%B8%8A%E0%B8%B4%E0%B9%89%E0%B8%99%E0%B8%AA%E0%B9%88%E0%B8%A7%E0%B8%99%E0%B8%84%E0%B8%A7%E0%B8%B2%E0%B8%A1%E0%B9%80%E0%B8%AA%E0%B8%B5%E0%B8%A2%E0%B8%AB%E0%B8%B2%E0%B8%A2-1.png Line OA photoguide When parts have been chosen. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/f8dbaf15-124c-4ed3-a68d-e99bb6bbc2a1/Section+12.png Line OA photoguide https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/4b24d8ba-c497-44d1-a753-b74f8d729f3d/Photoguide+-+camera.png Line OA photoguide Camera screen for taking photos. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/0e163f83-f365-4ead-8edd-7cd2e5bc92ff/Step+4+%E0%B8%A3%E0%B8%B9%E0%B8%9B%E0%B8%A0%E0%B8%B2%E0%B8%9E%E0%B8%84%E0%B8%A7%E0%B8%B2%E0%B8%A1%E0%B9%80%E0%B8%AA%E0%B8%B5%E0%B8%A2%E0%B8%AB%E0%B8%B2%E0%B8%A2-1.png Line OA photoguide Car damage photos of each parts. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/a15beff5-ce3b-4a4c-b5b1-fe3f2debd331/Step+5+%E0%B8%AA%E0%B8%A3%E0%B8%B8%E0%B8%9B.png Line OA photoguide Summary screen. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/ea6ab85e-3550-47ed-9ed5-5be0ecd9a893/Step+4+%E0%B8%A2%E0%B8%B7%E0%B8%99%E0%B8%A2%E0%B8%B1%E0%B8%99%E0%B8%81%E0%B8%B2%E0%B8%A3%E0%B9%81%E0%B8%88%E0%B9%89%E0%B8%87%E0%B9%80%E0%B8%84%E0%B8%A5%E0%B8%A1+%28Success%29.png Line OA photoguide Confirmed pop-up. https://www.tanapongkorntong.com/vdo-claims-management daily 0.75 2023-11-30 https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/1af26f43-7fa9-4e9a-9a93-ef55555ae6f6/Persona.png Video Claims Management Amy always busy and pay attention to time. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/cc98fd8c-40d1-4659-a402-dc9c02061703/Storyboard_bigpicture.png Video Claims Management Big picture storyboard https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/34ce1a31-9cc4-42e3-86be-08fb79009ab4/Servicedesign.jpg Video Claims Management Customer journey with a relation between user and business. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/e843574c-7481-4bb2-8ebb-ddb92802067f/Wireframe.jpg Video Claims Management Wireframe of the video conference concept in Miro. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/ae7dcd61-4567-4664-9b73-cbbd8ae8bc2e/Grid.png Video Claims Management Grid system https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/f4b701c1-c74e-44e5-b0dc-f33cb77c66ba/Low-fi.png Video Claims Management First version of low-fi prototype https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/e2c91b89-d366-4d3b-9788-00a40db74b88/Videocall_info.png Video Claims Management Information before staring a video conference. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/27d353ff-7891-4b5f-8e66-9780d7588d25/Storyboard_closeup.png Video Claims Management Close-up story board https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/571ef80c-a1b1-42c5-b87a-689f90c0eaab/Screenshot+2566-11-29+at+16.02.22.png Video Claims Management The screens for inspector. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/feea71f4-691a-41e2-8150-6915818a601b/Color.png Video Claims Management Color scheme https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/d22f4c24-f752-4b94-bde5-8e156449ea97/Videocall_main.png Video Claims Management Video conference screen. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/ded91f13-96f5-403a-aa63-93c77b044b6c/Storyboard_final.jpg Video Claims Management Final story board for stakeholders https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/e9815757-5131-49eb-9237-4507d5e4d1ab/Screenshot+2566-11-30+at+11.29.44.png Video Claims Management Low-fi prototype for inspector https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/e9f9a07e-cead-441f-ab86-b173702848f7/Videocall_guide.png Video Claims Management A preview of taken photo. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/5aa3c11a-333a-46dd-bc46-23c912e56f71/Icon+%26+Typo.png Video Claims Management Icon and typography https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/cb758ad1-0c52-43a2-8bf2-4f20763af028/Button.png Video Claims Management Buttons https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/24a0a418-91e1-4536-841f-db14f54c1efd/Videocall_poppic.png Video Claims Management The user can check the taken photos. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/409d5a7a-bc78-4067-bc95-cf3b0a239e96/Videocall_confirm+1.png Video Claims Management Summary screen for confirmation. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/10974e45-01d0-4e17-8d61-1e72be7714ee/Videocall_finish.png Video Claims Management Summary screen with a claim reference number. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/34108648-f779-4f41-ae6f-93b95fa4adf9/Ehawk_workspace.png Video Claims Management Main working screen for inspector. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/3729d193-417e-4106-9deb-76dc61a43976/Ehawk_mark_damage.png Video Claims Management Inspector can mark for a damage by a pen tool. https://images.squarespace-cdn.com/content/v1/65542c74314010467aefc2d0/51710f71-e388-45d4-9a75-2fd4f61e0b87/Ehawk_summary.png Video Claims Management Confirmation screen for inspector.